How Ulta Beauty Takes Product Innovation to the Next Level
The beauty enthusiast is at the heart of everything Ulta Beauty does. As a one-stop beauty destination with full-service salons in every store, the retailer provides guests with everything across the spectrum of categories and services.
Its best-in-class loyalty program with high engagement – more than 90 percent of transactions come through it – and its large omni-channel footprint means guests can purchase products where, when, and how they want.
And shoppers are purchasing products in record numbers. Net sales for Ulta Beauty increased 21 percent to $ 2.3 billion in its fiscal first quarter of 2022, up from $ 1.9 billion in the first quarter of 2021. Comparable sales were up 18 percent driven by a 10 percent increase in transactions and a 7.3 percent increase in average ticket.
RangeMe’s SVP of Retail, Wayne Bennett, caught up with Josie Ostrowski, Senior Manager, New Brand Partnerships at Ulta Beauty to discuss beauty trends and to unpack what the retailer looks for in the new brands it brings into its assortment.
RangeMe: What key product trends are you seeing in today’s marketplace?
Ostrowski: We’re really excited about the reintroduction of discovery and self-expression across the makeup and color spaces. Makeup is …
suppliers, at the show.
SLICK Hair
Mermade Hair
Kim Chi Cosmetics
Fluff