Why Have Customers Become so Aggressive and Belligerent?
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.
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The Retail Doctor Blog…
Tips on Lowering the Wholesale Price You Pay
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.
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The Retail Doctor Blog…
“I smile when I think that several very accomplished retail management executives have come back to me and said they have been able to learn new tricks.”
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The Retail Doctor Blog…
“Being able to turn around customers who are ‘just looking,’ or brushing us off and getting them to buy something and be excited about the store has been fun and exciting.”
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The Retail Doctor Blog…
“The quality of customer service provided by our new hires has massively improved in a short time.”
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The Retail Doctor Blog…
You don’t want the reason you have loyal retail employees to be because they don’t ask for a raise or they’ve been there for a long time without challenging you. You want loyal retail employees who are passionate about your business and who you are constantly working to develop.
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The Retail Doctor Blog…
“I just kick myself in the backside because I wish I had started with SalesRX so much earlier. Bob and his team are phenomenal to work with, and they care.”
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The Retail Doctor Blog…