Walgreens: Driving ‘Innovative Convenience,’ Localized Healthcare & Elevated Assortments
In this exclusive Q&A, ECRM/RangeMe SVP of Retail Wayne Bennett speaks with Walgreens GVP & General Merchandise Manager Robert Tompkins about how the retailer is driving “innovative convenience,” reimagining local healthcare and delivering elevated assortments that focus on the unmet needs of consumers.
Tompkins also discusses how ECRM and RangeMe play a role in boosting the efficiency of its category planning and product discovery, and how Walgreens is a great launch partner for new and emerging brands. He wraps up with some advice for brands looking to get on their shelves or ecommerce platform.
Watch the full video interview hereBennett: How is Walgreens becoming more digitally centric?
Tompkins: We’re really focused on what we call innovative convenience. You may have seen some of the new capabilities that we’ve launched over the last two years, and have refined really well over the last year, including buy online, pickup in store, at every single store in the country. And even more impressively is same day delivery, where we can have the product to you in an hour or less – some have even quoted numbers like 15 minutes. And so our 24 hour stores give us the ability to give mom …