Marketing vs. Advertising: How Do They Differ?
Most people believe that marketing and advertising are little more than synonyms. After all, they both engage customers, use data to make decisions, and attract new customers through creative strategies.
But while this definition is partially true, it falls short in many ways.
Not only do marketing and advertising have entirely different approaches, goals, and budgets, they both have unique effects on their intended audience. For example, bad advertising could turn potential clients away from a brand. Bad marketing, on the other hand, may result in haphazard research that complicates future advertising decisions.
Let’s explore the similarities and differences between marketing and advertising, including a walkthrough of their definitions and formats.
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Defining marketing
Marketing comprises tactics that locate, engage, and retain customers. It’s sometimes considered an umbrella term that nests multiple business processes under a single department. For example, social media, content marketing, and market research all come under marketing.
Marketing takes a relational approach to customer retention. Rather than capturing one-time leads for a single sale, marketing works to nourish and retain relationships through strong brand interactions, a great customer experience, and positive customer service.